Payment Terms

These Payment Terms govern your use of any paid services offered by English Medium School through our platform. By subscribing or making a payment, you agree to the terms below.

1. Subscription Plans

• We offer various subscription plans for different learning levels and features.

• Plans are available on a monthly, quarterly, or annual basis.

• Each plan grants access to one assigned AI instructor and relevant learning modules.

2. Free Trials

• We may offer a limited free trial period to new users.

• Free trials provide temporary access to selected features and instructors.

• After the trial ends, continued access requires a paid subscription.

3. Billing and Payments

• By subscribing, you authorize us to charge your selected payment method on a recurring basis according to the plan you choose.

• All fees are displayed in INR and are inclusive of applicable taxes unless otherwise stated.

• Payment methods include UPI, credit/debit cards, and other processors integrated into our platform.

• It is your responsibility to keep payment information accurate and up to date.

4. Cancellations

• You may cancel your subscription at any time from your dashboard or by contacting support.

• Cancelling a subscription stops the next billing cycle, but you will retain access until the end of your current paid period.

5. Refund Policy

• Payments are generally non-refundable.

• Refunds may be considered only if:

  • You report a billing error within 7 days of the charge.

  • You were charged after cancelling your subscription.

  • Technical issues prevented you from accessing paid services.

• All refund decisions are at our sole discretion.

6. Failed Transactions

• If a payment attempt fails, we will retry your payment method.

• Continued failure to process payment may lead to suspension of access to premium features.

7. Pricing and Changes

• We reserve the right to revise pricing and features at any time.

• You will be notified in advance if pricing changes affect your active subscription.

• New rates will apply in your next billing cycle.